Terms of service

Last updated: September 7, 2026

These Terms of Service govern your use of the Hawthorne & Vale website and your purchase of products from us. By accessing our site or placing an order, you agree to these terms.

About Us

Hawthorne & Vale is an independent apparel brand based in Toronto, Canada, operating this website and store, powered by Shopify. We currently ship to Canada, the United Kingdom, and Germany.

Use of Our Site

You agree to use this site only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party. You must not misuse this site by knowingly introducing viruses or other material that is malicious or technologically harmful.

Products & Pricing

All products are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are displayed on the site and may be shown in your local currency (GBP, EUR) for your convenience; the currency you are charged in will be confirmed at checkout. We reserve the right, at any time, to modify prices for products, at our sole discretion. Colors and details of products shown on the site are as accurate as our photography and displays allow, but we cannot guarantee that your device's display of colors will be entirely accurate.

Orders & Acceptance

Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.

Payment

We accept payment through the methods presented at checkout. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge your order total, including taxes, shipping, and duties where applicable, to that method.

Returns & Shipping

Please see our Return & Refund Policy and Shipping Policy, which are incorporated into these Terms of Service by reference.

Intellectual Property

All content on this site, including text, graphics, logos, images, and the Hawthorne & Vale name and monogram, is the property of Hawthorne & Vale or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use this content without our prior written consent.

Limitation of Liability

To the fullest extent permitted by applicable law, Hawthorne & Vale will not be liable for any indirect, incidental, special, or consequential damages arising from your use of this site or purchase of our products. Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable consumer protection law, including in the United Kingdom and European Union.

Governing Law

These Terms of Service are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. If you are a consumer in the United Kingdom or European Union, this does not remove the protections you are afforded by mandatory consumer protection laws in your country of residence.